Can I split my week with an exchange company?

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  ·       The exchange companies will only accept deposits in full week increments.  Please call Owner Services at 1.800.240.9342 for more information.

Can I deposit a future year?

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  ·       If you wish to deposit a future year, Maintenance Fees for that year must be prepaid.  Contact Owner Services at 1.800.240.9342 and select option two to be forwarded to your Vacation Owners Association or option one for Owner … Continue reading

How early can I deposit my week with an exchange company?

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  ·       You may deposit your week with an outside exchange company fifteen (15) months in advance of your “use” year.  All fees must be current and prepayment of your Maintenance Fees will be required.

How do I deposit points with an exchange company?

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  ·       Just call Owner Services at 1.800.240.9342 and we will assign a week and place it directly into your exchange account.  Let us know if you would like to deposit points equivalent to a Studio (90,000 points) a One … Continue reading

Can I let someone else use my points?

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  ·       Family and friends may use your vacation ownership points at no additional cost.  Please call and confirm a reservation.  You will need to send a written and signed letter authorizing the release of your reserved vacation to your … Continue reading

How can I upgrade my villa to a larger size?

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  ·       You may accrue points to next year or you may borrow points from a future year to use in combination with ownership usage year points.  If you wish to borrow points from a future year, Maintenance Fees for … Continue reading

What if I need to cancel or change my reservation?

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  ·       All cancelled or changed reservations will be charged a $50 fee. ·       If an owner cancels/changes more than 2 months from the occupancy date, all the points are returned to their account with no reservation restrictions. ·       If … Continue reading